Resolved -
Every merchant with a KNAB bank account should have received all their payouts. if not please contact our support team.
Apr 18, 09:17 UTC
Update -
We can confirm the payouts have left our bank. but we are still investigating to see where the issue is
Apr 16, 14:38 UTC
Investigating -
Payouts made to our merchants with a KNAB Bank account have not been received we are currently investigating the issue. Please make sure to contact your bank regarding this.
Apr 16, 07:46 UTC